Up-to-date tenant contact information is essential to good customer service and emergency preparedness. Too often, the maintenance of this vital information is fragmented between the property manager, accounting and lease administration. Despite its critical nature, the data is typically maintained in spreadsheets, personal e-mail contact lists or third-party software programs such as a request system. These scenarios make it difficult to keep contact information current and share it with those who need it.
The Corvidea Tenant Information Module solves this problem by enabling commercial real estate companies to electronically maintain, share and track critical tenant information and documents on a standard, user-friendly platform. Collection of tenant information on a standard platform provides more accurate information and greatly reduces data collection time.
Taking the concept one step further, Corvidea can virtually eliminate the time it takes property managers to maintain tenant information by giving tenants the ability to update their own contact information through a secured portal.
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